Privacy Policy – Nicola London

At Nicola London, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and safeguard your personal data. By using our services, you agree to the practices described below.

---

Collection of Personal Data

Nicola London collects different types of personal information in order to provide you with the best possible shopping experience. This may include:

• First and last name

• Delivery and billing address

• Email address

• Telephone number

• Payment information

---

Use of Personal Data

The data we collect is used for the following purposes:

• Processing and delivering orders

• Handling payments and preventing fraud

• Communicating with customers about orders and products

• Improving customer service and responding to enquiries

• Sending information about news, promotions, and events (only with your consent)

---

Sharing of Personal Data

Nicola London does not sell, rent, or share your personal data with third parties, except in the following cases:

• With external service providers handling payments and deliveries

• If required by law or in connection with legal proceedings

• To protect the rights, assets, security, or safety of Nicola London, our customers, or the public

---

Protection of Personal Data

We take appropriate security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Use of encryption technology during payment transactions

• Restricted access to personal data – only for employees and partners who need it to perform their duties

---

Storage of Personal Data

Nicola London retains your data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations.

---

Your Rights as a Customer

In accordance with applicable data protection legislation, you have the following rights:

• Right of access – to request a copy of the personal data we hold about you

• Right of rectification – to request correction of inaccurate or incomplete data

• Right of erasure – to request deletion of your data, subject to statutory retention periods

• Right to withdraw consent – you may withdraw your consent for data processing at any time

---

Cookies and Similar Technologies

Nicola London uses cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember customer preferences and analyse how our website is used. You may change your browser settings to decline cookies – however, this may affect website functionality.

---

Changes to the Privacy Policy

Nicola London may update this privacy policy as necessary. Any changes will be published on this page along with the updated date. We recommend reviewing the policy regularly to stay informed.

---

Contact Information

If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us:

📧 Email: info@nicolalondon.co.uk

Nicola London is committed to protecting your privacy and handling your personal data in a responsible and secure manner.