Shipping Policy – Nicola London

At Nicola London, we are committed to providing all our customers with fast and reliable delivery. This shipping policy outlines our delivery times, costs, and procedures – ensuring you enjoy a smooth and secure shopping experience.

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Delivery Times

All orders are processed within 24–48 hours after order confirmation. Once your order has been shipped, delivery is estimated to take between 5 and 18 business days. Delivery times may vary depending on weather conditions, seasonal demand, or customs clearance.

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Country of Origin

All our products are shipped directly from our suppliers in China. This allows us to offer competitive prices and an efficient delivery solution.

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Free Shipping

At Nicola London, we always offer free shipping, regardless of order value or destination. This reflects our commitment to making your shopping experience as seamless and worry-free as possible.

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Shipping Method

All orders are shipped directly from our supplier, reducing handling time and ensuring that you receive your items as quickly as possible. This method also enables thorough quality checks before each product is dispatched.

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Order Processing

After placing an order, you will receive an order confirmation via email. Nicola London processes and ships all orders within 24–48 hours. Once your package has been shipped, you will receive an email with a tracking number, allowing you to follow your delivery all the way to your door.

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Tracking Your Order

All deliveries from Nicola London are trackable. You will receive a tracking number via email as soon as your order has been shipped. This number can be used to follow your shipment through the carrier’s website.

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Questions & Customer Support

If you have any questions regarding your order or our shipping policy, please contact us at:
📧 info@nicolalondon.co.uk

Our dedicated support team is ready to assist you as quickly as possible.

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Limitations & Exceptions

We always do our best to deliver within the stated timeframes. However, certain circumstances beyond our control – such as customs procedures, weather conditions, or unforeseen events – may cause delays. Nicola London cannot be held responsible for such delays, but we appreciate your understanding and patience.

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Summary

Nicola London is committed to providing a smooth, reliable, and fast online shopping experience. By following our shipping policy, we ensure that every customer receives their products on time and with the highest level of satisfaction.

For further information, please contact us at:
📧 info@nicolalondon.co.uk